Rashi Shrivastava / Forbes:

Decagon, which offers enterprises AI-powered customer service agents, raised a $65M Series B led by Bain Capital Ventures, valuing it at $650M  —  Companies are pitting AI-powered customer service agents against one another.  Decagon's CEO Jesse Zhang says his company's AI software has won time and again.

Rashi Shrivastava / Forbes:

Decagon, which offers enterprises AI-powered customer service agents, raised a $65M Series B led by Bain Capital Ventures, valuing it at $650M  —  Companies are pitting AI-powered customer service agents against one another.  Decagon's CEO Jesse Zhang says his company's AI software has won time and again.

Source: TechMeme
Source Link: http://www.techmeme.com/241015/p25#a241015p25