Patience Haggin / Wall Street Journal:

The US FCC opens a comment period for a proposal to help return outsourced call center jobs to the US; critics say the plan could drive companies to automation  —  Analysts say the proposal, aimed to reduce fraud and language barriers, could drive companies toward automation

Patience Haggin / Wall Street Journal:

The US FCC opens a comment period for a proposal to help return outsourced call center jobs to the US; critics say the plan could drive companies to automation  —  Analysts say the proposal, aimed to reduce fraud and language barriers, could drive companies toward automation

Source: TechMeme
Source Link: http://www.techmeme.com/260326/p29#a260326p29