The Information:

Salesforce plans to acquire Cresta, a provider of AI-powered contact center automation software; a source says Salesforce agreed to pay $2.7B for Cresta  —  Salesforce extended its recent shopping spree, announcing on Monday plans to acquire Cresta, a nine-year-old provider of AI-powered contact center automation software.

The Information:

Salesforce plans to acquire Cresta, a provider of AI-powered contact center automation software; a source says Salesforce agreed to pay $2.7B for Cresta  —  Salesforce extended its recent shopping spree, announcing on Monday plans to acquire Cresta, a nine-year-old provider of AI-powered contact center automation software.

Source: TechMeme
Source Link: https://www.techmeme.com/261102/p48#a261102p48