Sarah Perez / TechCrunch:

Airbnb says its custom-built AI agent now handles ~33% of its customer support issues in North America, and it is preparing to roll out the feature globally  —  Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it's preparing to roll out the feature globally.

Sarah Perez / TechCrunch:

Airbnb says its custom-built AI agent now handles ~33% of its customer support issues in North America, and it is preparing to roll out the feature globally  —  Airbnb says its custom-built AI agent is now handling roughly a third of its customer support issues in North America, and it's preparing to roll out the feature globally.