Saritha Rai / Bloomberg:

How call centers in the Philippines' vast outsourcing industry are adopting AI tools to assist human operators, in an effort to stay competitive  —  The experiences of staff in the Philippines' outsourcing industry are a preview of the challenges and choices coming soon to white-collar workers around the globe.

Saritha Rai / Bloomberg:

How call centers in the Philippines' vast outsourcing industry are adopting AI tools to assist human operators, in an effort to stay competitive  —  The experiences of staff in the Philippines' outsourcing industry are a preview of the challenges and choices coming soon to white-collar workers around the globe.

Source: TechMeme
Source Link: http://www.techmeme.com/240827/p29#a240827p29