AI chatbots are computer programs that talk like humans, gaining popularity for quick responses. They boost customer service, efficiency and user experience by offering constant help, handling routine tasks, and providing prompt and personalized interactions.

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Source: Security Boulevard
Source Link: https://securityboulevard.com/2024/02/guest-essay-everything-you-should-know-about-the-cybersecurity-vulnerabilities-of-ai-chatbots/