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SOP: Welcoming new visitors


2 user ratings
2021-04-03 15:13:13
blscott
Cyber Range Policies

 - archive -- 
It is important to welcome new visitors when they come to visit one of our cyber warfare ranges. As one of our volunteers you are a "face" of our organization and the visitor will form their opinion of our organization based on their experience with you as a volunteer.

Getting to know the visitor
Visitors come from all skill levels, ages, and demographics. An important first step is to learn a bit about the visitor:
  • What is their name?
  • How did they hear abut us?
  • How will a visit to the CWR help them? What are they hoping to accomplish?



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